4RACING – USE OF ACCOUNT TERMS AND CONDITIONS
- ACCOUNT OPENING PROCESS, RELATED INFORMATION & FAQs
1.1 The Customer warrants that all information provided in the account application form completed by him/her is and shall remain true and correct. The Customer undertakes forthwith, and in writing, to advise 4Racing of any and all matters or changes in details that might have bearing on an approved application or the Customer’s legal capacity or continued eligibility as a customer.
1.2 4Racing –
(i) reserves the right to –
a. accept an application for a new account;
b. decline an application for a new account for any reason whatsoever;
c. cease accepting bets from a Customer where it has reasonable grounds to do so, including but not limited to concerns relating to verification, fraud prevention or compliance with applicable laws and regulations; and is not obliged to disclose specific reasons to the customer, provided such refusal is reasonable and documented. ;
(ii) shall decline an application for a new account if –
a. the account application form has not been completed in full; and/or
b. the information contained in the account application form is found to be incorrect or subject to a material omission; and/or
c. any information required to be submitted in conjunction with the application form, or requested by 4Racing prior or subsequent to submission, is not provided in the manner, format or timeframe specified.
- any eligibility requirements are not met, fraud or compliance concerns are identified, or if any other valid reason exists.
1.3 The Customer shall be solely responsible for safekeeping and proper use of all account details and other information enabling him/her to place bets. The Customer undertakes that he/she shall –
(i) not apply for or hold more than one account with 4Racing;
(ii) not apply for an account in the name of or on behalf of any other person;
(iii) not permit or enable any other person to place bets using the account details issued to the Customer.
4Racing shall not be liable to honour any transaction arising from such misuse. The Customer agrees to indemnify 4Racing from any claims, losses or damages arising therefrom.
1.4 The Customer undertakes to notify 4Racing immediately in the event that account details are lost, stolen, misappropriated, or used by any unauthorised person. The Customer shall remain liable for all transactions prior to such notification and for the period until the account is suspended, which will be actioned to the best of our ability.
1.5 Once a business relationship has been established, an account will be created in the Customer’s name for the purpose of betting transactions using secure login credentials.
1.6 If login information differs from registered information, access will be denied and the Customer must contact 4Racing.
- FICA COMPLIANCE
2.1 4Racing is bound by the Financial Intelligence Centre Act, Act 38 of 2001 (“FICA”), which governs identity verification, customer due diligence, transaction monitoring, reporting obligations, record keeping, and related anti-money laundering and counter-terrorism financing measures.
2.2 Where FICA prescribes procedures, 4Racing complies accordingly. Where not specified, 4Racing implements its own procedures in accordance with applicable law.
2.3 Customers placing a single bet of R5,000 or more, or claiming winnings of R5,000 or more, will be required to complete the identity verification before the transaction can be processed.
2.4 4Racing must shall verify a customer’s identity prior to account creation. Customers must provide:
(i) Full names
(ii) SA ID or Passport number
(iii) Email address or Phone numbers or both
(v) Source of funds
2.5 No betting account will be created unless identity is fully verified.
2.6 Verification procedures include certified ID copies, and proof of address not older than 3 months.
2.7 4Racing must report single cash transactions above R49,999.99 to the Financial Intelligence Centre (“FIC”).
2.8 Suspicious transactions and terrorism-related transactions must be reported.
2.9 Accounts may be suspended or terminated for FICA non-compliance.
2.10 Additional verification may be requested at any time.
- EVENTS ON WHICH BETTING IS OFFERED
3.1 4Racing shall, in its sole discretion, determine the markets, events or contingencies on which betting shall be offered; provided that:
- Multiple bets are not accepted where outcomes are ;
- A related bet is where one bet’s outcome will influence another outcome. For example, taking a bet on a Soccer match where Team A will win and another selection on the score being 2 – 1. If the Score was 2 – 1, Team A would automatically be a winning result.
- Any multiple bet involving related outcomes will be voided and stake returned;
- Any combinations involving same team/player may be deemed related contingencies.
- PROCEDURE FOR PLACING BETS
4.1 Sign into your account and then simply select one or more selections from the outcomes available.
4.2 Once an outcome is selected, your selection will appear in the bet slip on the right-hand side of the page. Specify the amount you would like to wager on one or more of the bet types on offer and click “Take bet for ..” to place your bet(s). You will receive an acknowledgement once your bets have been successfully placed.
4.3 The bet slip supports various bet types based on your selections. Each selection can be taken as a Single bet option.
4.4 Irrespective of the origin or physical location of any communication, any betting transaction shall be valid only once accepted by 4Racing at licensed premises or via approved systems. Any bet will be deemed placed at such premises.
4.5 4Racing may accept or reject any bet in its sole discretion.
4.6 The Customer authorises recording of telephone and electronic communications relating to bets.
4.7 The Customer is responsible for ensuring accuracy of bets placed.
4.8 The Customer must ensure knowledge of all applicable rules before betting.
4.9 Placement of a bet signifies acceptance of these Terms.
4.10 4Racing will endeavour to ensure accuracy of odds, times and results but accepts no liability for errors.
4.11 Any bet not recorded by systems or confirmed by voice recording will not be recognised.
4.12 Time of acceptance is when recorded on 4Racing systems.
4.13 Bets placed after event start (except live betting) are void.
4.14 Additional markets may be added from time to time.
- PAYMENT BY THE CUSTOMER
5.1 The Customer may make deposits into his/her betting account by:
(i) logging into account;
(ii) selecting “Deposit”;
(iii) selecting method including: instant EFT, credit card, manual EFT, vouchers, or approved payment platforms.
5.2 INSTANT EFT EFTsecure allows secure payments via internet banking. Funds transfer instantly and allow immediate betting.
5.3 CREDIT CARD Deposits are processed via 3rd party service providers.
5.4 VOUCHERS Accepted vouchers include 1Voucher and OTT Voucher. Steps include selecting voucher, entering code and confirming deposit.
5.5 Customers must not place bets that exceed their available balance at the time of the bet.
5.6 4Racing will not accept over-limit bets.
5.7 Account debits are processed continuously.
- PAYMENT TO THE CUSTOMER
6.1 4Racing shall credit Customer accounts for winnings only.
6.2 No interest accrues on deposits.
6.3 Incorrect credits must be reported immediately and may be reversed.
- RECOVERY OF AMOUNTS DUE TO 4RACING
7.1 Customers must repay any debit balances within 3 business days of demand.
7.2 4Racing may recover amounts via credit card or direct payment.
7.3 4Racing is not liable for payment failures from banks or processors.
7.4 4Racing may recover incorrect credits or misallocated funds.
7.5 4Racing may offset amounts owed against Customer balances.
- WITHDRAWAL
8.1 Customers may request withdrawals of available funds not under dispute.
8.2 Promotion terms must be satisfied before withdrawal.
8.3 Withdrawals are processed after verification and typically within 24 hours of approval.
8.4 Withdrawals are only paid into South African bank accounts in the Customer’s name.
8.5 Withdrawals may be withheld if the customer has outstanding amounts owed to 4Racing.
8.6 Funds may be subject to banking clearance periods.
8.7 4Racing may require that deposits are reasonably wagered prior to any withdrawal request unless the refund is made to the original payment method following satisfactory verification and compliance checks, which may incur administration costs.
- ADJUSTMENTS
9.1 4Racing may adjust a customer’s account balance in the event of technical errors, investigations into deposited funds or any other legitimate circumstances that could result in a disputed .
- RULES OF GAMES AND BETTING EVENTS
10.1 Customers must ensure familiarity with all rules including provincial gambling board rules.
10.2 Rules form part of these .
- Taxes And Levies
11.1. All winning bets in respect of fixed odds bets are subject to taxes and levies imposed by the provincial government. Only taxes and levies on fixed odds horseracing bets (currently collectively 6%) are borne by the player and will be retained by 4Racing and paid over to the provincial government on behalf of the .
- Termination
12.1 4Racing reserves the right, at its discretion, to temporarily suspend or permanently terminate the provision of betting services to a customer prior to accepting any bet. 4Racing is not obliged to provide reasons for such suspension or termination. Upon such suspension or termination –
(i) 4Racing shall refund to the customer any funds held in their account, after deducting any outstanding losses, applicable taxes, and any voided or disallowed winnings (including, without limitation, winnings arising from fraud, technical error, system malfunction, or breach of these terms), in each case as determined by 4Racing in accordance with applicable rules or legislation; and
(ii) any amounts owing by the Customer to 4Racing shall become payable immediately.
12.2. The Customer shall upon written notice to 4Racing be entitled to terminate its contractual relationship with 4Racing at any time after final conclusion of any betting transaction placed by the Customer and after payment by the Customer of all amounts owing by the Customer to 4Racing. 4Racing shall within a reasonable time after such termination, refund to the Customer the balance of any monies held by 4Racing on deposit for the Customer, after adjusting for losses, winnings and taxes
12.3. 4Racing shall accept no further bets from a Customer in respect of whom the provision of services pursuant to these Terms has been terminated, unless and until a new account application form has been submitted by the Customer and accepted by 4Racing.
- Breach
13.1. Should the Customer breach any of these Terms and fail to remedy such breach within 48 hours after receipt of written notice by 4Racing requiring the Customer to do so, 4Racing shall be entitled, without prejudice to any other rights it may have at law, forthwith to terminate its contractual relationship with the Customer and to terminate or suspend any bet placed by any such Customer, whether accepted or not, and/or to claim damages from the Customer. In such event –
(i) all amounts owing by the Customer to 4Racing shall become payable immediately; and
(ii) 4Racing shall have a lien and right of retention over all monies of the Customer on deposit with 4Racing, pending settlement of such damages as may have been suffered by 4Racing.
13.2. Notwithstanding the generality of the aforegoing, the Customer shall be deemed to be in default if –
(i) the Customer dies;
(ii) the Customer commits any act of insolvency;
(iii) the estate of the Customer is sequestrated;
(iv) the Customer endeavours to compromise generally with his/her creditors;
(v) the Customer’s name is entered into the register of excluded persons contemplated in section 14 of the National Gambling Act, 2004.
13.3. The Customer shall be liable for any legal expenses (including legal expenses on a client-attorney scale, collection charges and tracing fees) as well as any amount of governmental tax including but not limited to value-added tax, which 4Racing may incur in recovering any amounts owing in respect of the Customer’s account or a result of the Customer’s breach of any of the Terms or the enforcement by 4Racing of any of its rights against the Customer.
- Betting And Payout Limits
14.1. 4Racing reserves the right to limit the net payout on any bet or combination of bets by one Customer. This limit may be lower depending on the specific sport, league and type of bet offer.
14.2. The maximum total payout limit per Customer for games by the below game providers is R3 000 000 (Three Million Rand) for Live Dealer Games and R5 000 000 (Five Million Rand) for slot game. Please refer to each individual game to find the game rules.
14.3 4Racing is a licensed bookmaker by the Gauteng Gambling Board under the license JOH-116, which has licensed the contingencies below:
(i) Spribe – Aviator
(ii) Elbet – Fast Balls, Gold Mines and Rocketman
14.4 The below mentioned contingencies are licensed through a facilitated contingency that are offered by MP Gaming (PTY) Ltd, license number 9-2-1-09553 with the Mpumalanga Economic Regulator (MER), on websites and mobile platforms, which are approved and regulated by the MER as the relevant authority, which are accessed by the customer on the platforms of www.tab.co.za as the facilitated bookmaker in compliance with such regulator’s .
(i) Betgames;
(ii) Pragmatic Play;
(iii) Funky Games;
(iv) Betgames;
(v) Revolver;
(vi) Apollo Games;
(vii) BetSoft;
(viii) BluePrint;
(ix) Booming;
(x) EGT Digital;
(xi) Gamanza:
(xii) Netgaming;
(xiii) YGG
14.5. It remains the customer’s responsibility to be aware of and adhere to all applicable betting limits at all times.